eGovernment
The modernising government agenda across the UK and Europe has brought engaging with citizens to the forefront. Key policy drivers are designed to make public service delivery effective and efficient through greater use of ICT. Changes in the relationships between citizens and governments are now of particular interest with a focus on choices, preferences and exploring the influence of consumerism. At ECOTEC we understand the changing environment of online public service delivery through our extensive work in this area.
Our studies in this area have explored cases of real-world applications and initiatives helping us to explore the key issues and identify emergent strategies. We work with experts and stakeholders, and our studies have helped administrations formulate concrete policy recommendations and assisted policy makers and leaders at all levels.
Service Portfolio: Evaluating e-Democracy pilot "Renewing Local Democracy"
Our evaluation of the pilot e-Democracy project involved a review of the community based website, including analysis of web user statistics; a contextual desk review; comparison with other good practice e-democracy examples; and interviews with stakeholders and pilot participants. We used an evaluation framework which looked at how the project impacted on local community democratic engagement.
The study informed the Scottish Executive's understanding of local e-democracy and enabled them to understand the potential for rollout of this initiative.
Download the report here.
nicola.hall@ecotec.com
+44 121 616 3600
Other projects in this Portfolio
